It is the central contact point for IT support for all BUT users. Provides support for all services provided by CIS. Ensures the receipt of requests and their coordination across all CIS workplaces.

Ensures testing of CIS applications and services, creation and management of manuals and help for all CIS services Administers permissions to all systems managed by CIS. Operates student and employee card agendas and diploma agendas, management of university-wide licenses and software.