Course detail

Personal Quality Management

FSI-XPQAcad. year: 2009/2010

The course in “Personal Quality Management“ elucidates the necessity of setting good communicative human relations among workers, managers and teams during the preparation, building, maintenance and innovation of the firm quality system. It is based on the ISO standard 9000 requirements for the personnel.

Language of instruction

Czech

Number of ECTS credits

5

Mode of study

Not applicable.

Guarantor

doc. Ing. Alois Fiala, CSc.

Department

Institute of Production Machines, Systems and Robotics (ÚVSSR)

Learning outcomes of the course unit

Knowledge useful for identifying process, personal marketing, personal presentations and communication. Writing bibliography.

Prerequisites

General knowledge of psychology. The knowledge of quality management. Knowledge of management of processes

Co-requisites

Not applicable.

Planned learning activities and teaching methods

Teaching methods depend on the type of course unit as specified in the article 7 of BUT Rules for Studies and Examinations.

Assesment methods and criteria linked to learning outcomes

Alternative assignment may be given to students if conditions are not met (in justified cases). Evaluation of the exam: excellent (90-100 points), very good (80-89 points), good (70-79 points), satisfactory (60-69 points), sufficient (50-59 points), failed (0-49 points). The exam has an oral and a written part.

Course curriculum

Not applicable.

Work placements

Not applicable.

Aims

Methods of quality management of human factors and evaluation of workers capability. Personal strategy of quality control in small and middle companies.

Specification of controlled education, way of implementation and compensation for absences

The attendance at seminars is compulsory. An alternative assignment may be given to students if the condition is not met (in justified cases). Submitting an individual assignment on the topic defined at the beginning of the semester.

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

Dale, B., Cooper, C.: Total Quality and Human Resources. Oxford, Blackwell, 1992
Towers, B. E.: The Handbook of Human Resource Management. Cambridge, Blackwall, 1992
Bernardin, H. J., Russell, J. E.: Human Resource Management, an Experimental Approach. Mc Graw-Hill, New York, 1993

Recommended reading

ČSN EN ISO 9000:2001: Systémy managementu jakosti. ČSNI, Praha, 2001
Fiala, A. a kol.: Management jakosti s podporou norem ISO 9000:2000. Verlag Dashöfer, Praha, 2000
Vodáček, L., Vodáčková, O.: Management, teorie a praxe 80. a 90. let. Management Press, Praha, 1994

Classification of course in study plans

  • Programme M5I-P Master's

    branch M-MŘJ-5 , 2. year of study, summer semester, compulsory-optional

  • Programme M2A-P Master's

    branch M-MŘJ , 2. year of study, summer semester, compulsory-optional

Type of course unit

 

Lecture

13 hours, optionally

Teacher / Lecturer

doc. Ing. Alois Fiala, CSc.

Syllabus

ISO 9000
Personal control
Training teams
TQM
Ishikawa’s diagram
Valuation of personal priorities
Analyses of personal quality
Sociograms

Exercise

13 hours, compulsory

Teacher / Lecturer

doc. Ing. Alois Fiala, CSc.

Syllabus

ISO 9000
Personal control
Training teams
TQM
Ishikawa’s diagram
Valuation of personal priorities
Analyses of personal quality
Sociograms