Practical Guide

Crisis Plan

Support in emergency and crisis situations


Emergency procedures and contacts at BUT

  • Brno University of Technology Emergency phone number: +420 778 788 945
  • Emergency e-mail: emergency@vutbr.cz


Emergency Phone Numbers 

European emergency phone numbers:

  • 112 – Police, Fire, Medical and Rescue service

What to do when dialling 112? For more information, click here.

Czech emergency phone numbers:

  • 155 Emergency Medical Service
  • 158 Police
  • 156 Municipal Police
  • 150 Fire and Rescue Service

We recommend saving emergency contacts on your phone in advance. Calling these numbers is free of charge.


Mobile application „Záchranka“

This free mobile app helps you by pressing the emergency red cross button. This puts you in contact with the 155 emergency line and at the same time, a sms with your exact location is sent to emergency. Help is on the way... You can also use the "Záchranka" app when travelling to Austria, Hungary or Slovak mountains.

What means the emergency crisis?

  • Victim of serious crime (attack/rape, missing, kidnapping, blackmail, etc.)
  • Natural/anthropogenic crisis (natural disasters, mass infection, large-scale crash, political/social crisis, war conflict, terrorism, etc.)
  • Crash/injury of large-scale
Another platform providing information for foreigners living in Brno can be found on the links below:

If something has just happened to you or someone, you know:

  • Get to a safe place if you are able to do so
  • Call someone you know and trust and they can help you to make the next step
  • Call emergency service
  • Inform your faculty coordinator

We encourage you to access support from someone you trust or professionals.


Emergency service and pharmacy in Brno

There is a non-stop pharmacy located in the city centre, see the location. 

24/7 emergency service
  • Úrazová nemocnice (Trauma hospital), Ponávka 6, Brno, phone: +420 545 538 111, office hours: 24/7
  • Dětská nemocnice (Children's hospital), Černopolní 9, Brno, phone: +420 532 231 111, +420 532 232 982, office hours: workdays 15:30 pm - 07:00 am, weekends: 24/7
  • Úrazová nemocnice (Trauma hospital), Ponávka 6, Brno, phone: +420 545 538 421, office hours: workdays 18:00 pm - 00:00 am, weekends and holidays 08:00 am - 20:00 pm

Medical facilities

When visiting medical facilities, it is important to have valid insurance card, ID or any other valid travel document. Please keep in mind that some of facilities requires payment in cash only. 

Psychological counselling at BUT
BUT offers psychological counselling for all international students who want to solve their problems, or find themselves in a difficult situation, or want to better oriented themselves and try to develop their personality and abilities. Please check the Lifelong Learning Institute website where you can find all information as well as the registration form.

Address of Counselling Psychological Center:
 Purkyňova Street 118, the Faculty of Chemistry building, in premises of Lifelong Learning Institute, room 7.20 (7th floor) or 8.04 (8th floor)

Organization that is providing aid to victims of violence, rape and sexual abuse.

At BUT you have the right to be treated in a respectful and equitable way!

Diplomatic Missions
A complete list of all foreign missions to the Czech Republic (addresses, contacts).

However do not forget that the Czech Republic is the 7th most secure country in the world!

Responsibility: Ing. Veronika Ulrichová