"System evaluates system": method for evaluating the efficiency of IS

abstract

English

In paper I deal with the possible solution of evaluating the efficiency of information systems in companies. The large number of existing methods used to address the efficiency of information systems is dependent on the subjective responses of the user. In my work I mention these methods and point out the risky parts that distort output evaluation. Therefore, I propose a method that eliminates the subjective opinion of a user as the primary data source. Applications, which I suggests as part of the method, collects relevant data. In this paper I describe the application in detail. This is a follow-on program on any system that runs parallel with it. The program automatically collects data for evaluation. Data include mainly time data, positions the mouse cursor, printScreens, etc. I propose a method of evaluation of the data, which identifies the degree of the friendliness of the information system to the user. Thus, the output of the method is the conclusion whether users, who work with the information system, can handle effectively work with it. Most existing methods generate more comprehensive assessment than my proposed solution, but on the other hand, my solution shows exactly the weak points. Thanks to the program monitors how the user uses the information system, the program can provide a basis for improvement of system functionality and user interface. The method is suitable for the corporate environment. Management can use it to increase the work efficiency of employees, or designers and developers of information systems who test a beta version of the new system.

information system, evaluation, efficiency, effectiveness, method, functionality, user interface, application

BLAŽKOVÁ, D.

28. 5. 2015

Brno University of Technology

978-80-214-5198

Perspectives of Business and Entrepreneurship Development

36

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