Publication detail

Auditing customer services (the firms climate and cognitive barriers)

KAŇOVSKÁ, L.

Original Title

Auditing customer services (the firms climate and cognitive barriers)

Type

conference paper

Language

English

Original Abstract

doplnit

Keywords

customer services, marketing audit, firms climate

Authors

KAŇOVSKÁ, L.

Released

5. 9. 2003

Publisher

VUT v Brně, FP

Location

Brno

ISBN

80-214-2445-1

Pages count

5

BibTex

@inproceedings{BUT13804,
  author="Lucie {Kaňovská}",
  title="Auditing customer services (the firms climate and cognitive barriers)",
  year="2003",
  pages="5",
  publisher="VUT v Brně, FP",
  address="Brno",
  isbn="80-214-2445-1"
}