Course detail

Quality Management

FSI-XRJ-KAcad. year: 2011/2012

Quality management principles, system and statistical thinking, basic TQM philosophy, standards ISO 9000 are introduced to students in this course.

Language of instruction

Czech

Number of ECTS credits

6

Mode of study

Not applicable.

Guarantor

doc. Ing. Alois Fiala, CSc.

Department

Institute of Production Machines, Systems and Robotics (ÚVSSR)

Learning outcomes of the course unit

Understanding the principles of total quality management, legal norms of quality management (Czech Republic, EU) and symbol CE. International Standards: ISO 9000, ISO 14000, OHSAS 18001,etc.

Prerequisites

Students are required to have the knowledge of technology, management and economy of companies. Applied mathematics, especially statistics.

Co-requisites

Not applicable.

Planned learning activities and teaching methods

Teaching methods depend on the type of course unit as specified in the article 7 of BUT Rules for Studies and Examinations.

Assesment methods and criteria linked to learning outcomes

Participation on the practise. Writing of one semester work and presentation notice. Writing three tests. In the case of non-performance requirements, can be get alternate conditions.
The course unit credit requirements: Participation in seminars. Writing one semester project and a presentation at seminars. Writing three tests. An alternative assignment may be given to students if the conditions are not met (in justified cases) As long as a student gets more than 90 points during semester, he/she will be suggested a mark and he/she does not have to take an examination. Evaluation: excellent (over 120 points), very good (113-119 points), good (105-112 points), satisfactory (97-104 points), sufficient (90-97 points). Other students have to take an examination (written and oral) – Exam evaluation: excellent (90-100 points), very good (80-89 points), good (70-79 points), satisfactory (60-69 points), sufficient (50-59 points), failed (0-49 points).

Course curriculum

Not applicable.

Work placements

Not applicable.

Aims

Students will be made familiar with the main tools of modern quality management and the basics of the community law of EU.

Specification of controlled education, way of implementation and compensation for absences

The attendance at seminars is compulsory. An alternative assignment may be given to students if the condition is not met (in justified cases).

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

Deming, W. E. : The New Economics for Industry, Government, Education. MIT Center for Advanced Engineering Study, Cambridge, MA., 1993
Fiala, A. a kol. : Management jakosti s podporou norem ISO 9000:2000. Verlag Dashöfer, Praha, 2000
Juran, J. M. ; Gryna F. M. : Juran´s Quality Control Handbook. McGraw-Hill, Inc., New York, 1988

Recommended reading

ČSN EN ISO 9000:2001: Systémy managementu jakosti – řada 3 svazků. ČSNI, Praha, 2001
Mizuno, S.: Řízení jakosti. Victoria Publishing, Praha, 1992
Nenadál, J. a kol.: Moderní systémy řízení jakosti (Quality Management). Management Press, Praha, 1998

Classification of course in study plans

  • Programme N3901-2 Master's

    branch M-MŘJ , 1 year of study, winter semester, compulsory
    branch M-MŘJ , 1 year of study, winter semester, compulsory

Type of course unit

 

Guided consultation

17 hod., optionally

Teacher / Lecturer

doc. Ing. Alois Fiala, CSc.

Syllabus

Concepts and terminology, definition and dimension of quality, customers, process, system of process control and development.
International Standards ISO 9000, ISO 10005, ISO 10006, ISO 10007 ISO 14001, OHSAS 18001.
Total quality management.
Resources of quality management. Trstiny. Operation research. Psychological and sociological studies. Ergonomics study. Applied statistics.
Tools of quality management. Data collection, data analysis, results interpretation. SPC, DOE, QFD Metod, FMEA and FTA Metod.