Czech

Not applicable.

Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Fundamentals of organization and managerial functions of the company, understanding the importance of customers in a market economy.

Not applicable.

Teaching methods depend on the type of course unit as specified in the article 7 of BUT Rules for Studies and Examinations.

Conditions for awarding the course-unit credit:
1. Active participation in exercises will be controlled and assessed by teacher - max. 100 points.
2. Successful completion of credit test - max assessment: 100 points in due term, 80 points in a resit exam and 60 points in the second resit exam.
3. Successful elaboration of semester work in a preset deadline. Maximum 100 points for handing over on the deadline max 80 points for late handing over.
4. Total number of points needed for awarding the course-unit credit has to be higher than 150.
Conditions for passing an exam: Knowledge of taught topics and their practical application.
Form of examination: Combined - a written test possibly followed by an oral examination.

Topics of lectures are as follows:
Conception of quality and its development
National policy of quality support
Quality loop
Fundamental methods of quality management (FMEA, QFD, POKA - YOKE, FTA, Cycle P - D - C - A, quality diary, reliability analysis )
Role of human factor in quality
Customer satisfaction
Quality management systems (ISO 9000, TQM, ISO 14 000, EFQM)
Quality economics
Corporate strategy of quality
Certification
The seminars are focused on practising the lectured topics and elaboration of case studies (both individually and in teams).

Not applicable.

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company. Also dealt with is mastering of modern management approaches to and methods of quality management necessary for the TOP management.

Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

Not applicable.

Not applicable.

BARTES,F. Quality Management. Řízení jakosti. VUT v Brně. VUT v Brně, 2005. (EN)
FREHR,H.U. Total Quality Management. Brno: Unis publishing, 1995. (EN)

MIZUNO,S. Řízení jakosti. Praha: Victoria Publishing, 1998. (CS)
NENADÁL,J. a kol. Moderní systémy řízení jakosti. Praha: Management, 1998. (CS)
VEBER,J. Řízení jakosti a ochrana spotřebitele. Praha: Grada Publishing.2002. (CS)