Course detail

Quaility Management Systems

FAST-CW12Acad. year: 2012/2013

Principles of the two most significant quality management philosophies, i.e. the total quality management (TQM) and re-engineering. The course is dealing in more detail especially with the first part – introduction of the quality system and its development into the quality management system. Then it is dealing with the relations of TQM to another systems, e.g. the occupational safety and environmental systems. Students are made acquainted also with basic quality manual in the building industry, with personnel training system and certification system.

Language of instruction

Czech

Number of ECTS credits

4

Mode of study

Not applicable.

Department

Institute of Technology, Mechanisation and Construction Management (TST)

Learning outcomes of the course unit

Students are informed about newest world trends in area of quality management and its application into construction organization and building:
- principles and structure of Quality Management System according to requierements of ISO 9001,
- documentation of Quality Management System neccessary for construction company and building,
- principles of internal audit of Quality Management System according to ISO 19011,
- principles of Total Wuality Management method and KAIZEN system,
- principles of reengineering method,
- model of excellence EFQM,
- Integrated Management System applicated into construction company and building.

Prerequisites

Knowledge of building technology and realization in the given branch. Preparation of the quality and environment inspections.

Co-requisites

Technology of building processes, Building planning and realization

Planned learning activities and teaching methods

Teaching methods depend on the type of course unit as specified in the article 7 of BUT Rules for Studies and Examinations.

Assesment methods and criteria linked to learning outcomes

Active participation in semniars, max. 1 absence, evolvement of assignments. Exam: written and oral

Course curriculum

1. Quality – total quality management. Evaluation of the recent situation in the building industry.
2. Quality management system in the terms of ČSN EN ISO 9001:2001 in building construction and engineering constructions. Characteristics. Introduction procedure.
3. Structure of standards. Structure and contents of the quality management system documentation in the building company – quality manual.
4. Company management responsibility at the quality management system introduction, its review and audit.
5. Management of resources, qualifications, education plan and internal personnel training.
6. Product realization – buildings. Review of contractual requirements. Selection and evaluation of building contractors and makers. Instrumentation and their calibration. SW for quality.
7. Quality management system documentation – quality plan, inspection and testing plan, technology regulations. Site diary.
8. Quality monitoring on sites, quality records. Storing and storehouse quality requirements.
9. Construction efficiency, QMS audit, safety system audit, supervisor assessment (TDI).
10. Corrective and preventive measures. Relief of shortages. QMS certification..
11. (TQM, Total quality management). Characteristic features and factors. EFQM model.
12. Reengineering – characteristics, changes, contractors, application within the company.
13. Integrated manager system (IMS) in the building company. Construction evaluation from the quality, environment and occupational safety point of view.

Work placements

Not required

Aims

To introduce the students in the quality management system as defined in the EU by ČSN EN ISO standards of 9000 series. To explain the quality control systems in building industry and in the real terms of the building companies. Practical handling with ČSN EN ISO standards of 9000 series.

Specification of controlled education, way of implementation and compensation for absences

Extent and forms are specified by guarantor’s regulation updated for every academic year.

Recommended optional programme components

Technology project

Prerequisites and corequisites

Not applicable.

Basic literature

Prof. ing. Jozef Gašparík, Ph.D.: Integrovaný manažérský systém. Dokumenty a záznamy. Bratislava, STU, 2006.
Prof. Ing. Jozef Gašparík, Ph.D., Prof. ing. Ivan Zapletal, CSc.: Systém manažérstva kvality zhotoviťela stavby-Technológia staveieb, Dokončovací práce 3. STU, Bratislava, 2006.
Prof. Ing. Jozef Gašparík, Ph.D.: Systém manažérstva kvality v smysle ISO 9001. STU Bratislava, 2005.
Prof.Ing. Jozef Gašparík, Ph.D.: Manažérstvo kvality v stavebnej organizácii.. Bratislava, 2005.

Recommended reading

Nenadál, J.: Měření v systémech managementu jakosti. Management Press Praha, 2004.
Plura, J.: Plánování a neustálé zlepšování jakosti. Computer Press Praha, 2001.
soubor ČSN EN ISO 9001. 0.

Classification of course in study plans

  • Programme N-K-C-SI Master's

    branch R , 1 year of study, winter semester, compulsory

  • Programme N-P-C-SI Master's

    branch R , 1 year of study, winter semester, compulsory

  • Programme N-P-E-SI Master's

    branch R , 1 year of study, winter semester, compulsory

Type of course unit

 

Lecture

26 hod., optionally

Teacher / Lecturer

Syllabus

1. Quality – total quality management. Evaluation of the recent situation in the building industry.
2. Quality management system in the terms of ČSN EN ISO 9001:2009 in building construction and engineering constructions. Characteristics. Introduction procedure.
3. Structure of standards. Structure and contents of the quality management system documentation in the building company – quality manual.
4. Company management responsibility at the quality management system introduction, its review and audit.
5. Management of resources, qualifications, education plan and internal personnel training.
6. Product realization – buildings. Review of contractual requirements. Selection and evaluation of building contractors and makers. Instrumentation and their calibration. SW for quality.
7. Quality management system documentation – quality plan, inspection and testing plan, technology regulations. Site diary.
8. Quality monitoring on sites, quality records. Storing and storehouse quality requirements.
9. Construction efficiency, QMS audit, safety system audit, supervisor assessment (TDI).
10. Corrective and preventive measures. Relief of shortages. QMS certification..
11. (TQM, Total quality management). Characteristic features and factors. EFQM model.
12. Reengineering – characteristics, changes, contractors, application within the company.
13. Integrated manager system (IMS) in the building company. Construction evaluation from the quality, environment and occupational safety point of view.

Exercise

13 hod., compulsory

Teacher / Lecturer

Syllabus

1. Indroduction to problems
2. Ducuments control, organization code
3. Quality Policy and quality aims
4. Project Quality Plan, Inspection and test plan
5. Selection and evaluation of suppliers
6. Internal audit of QMS