Course detail
Quality management and metrology
FEKT-BRJMAcad. year: 2017/2018
The course deals with the problems of current approaches of products and services quality assurance. Students will be familiar with importance of quality in the economy and the reasons for a systematic approach of its management, as well as the role of ISO, EN, ČSN management systems and an overview of modern methods of quality assurance. They will know the role of state and its interventions into the system of quality control, standardization, metrology and testing.
Language of instruction
Czech
Number of ECTS credits
6
Mode of study
Not applicable.
Guarantor
Learning outcomes of the course unit
The student is able to
- define the basic concepts of quality,
- describe metrology system in the Czech Republic and abroad,
- appoint the categories of measuring instruments, explain their relationship, approval, validation and calibration,
- describe the construction of a quality system in the company, the quality system documentation, quality costs, audits,
- explain the issue of quality system certification, product certification,
- knows the calculation of uncertainty of measurement of type A and B.
- define the basic concepts of quality,
- describe metrology system in the Czech Republic and abroad,
- appoint the categories of measuring instruments, explain their relationship, approval, validation and calibration,
- describe the construction of a quality system in the company, the quality system documentation, quality costs, audits,
- explain the issue of quality system certification, product certification,
- knows the calculation of uncertainty of measurement of type A and B.
Prerequisites
None.
Co-requisites
Not applicable.
Planned learning activities and teaching methods
Techning methods include lectures, computer laboratories and practical
laboratories. Students have to write a single project/assignment during the course.
laboratories. Students have to write a single project/assignment during the course.
Assesment methods and criteria linked to learning outcomes
upto 20 points from seminars (student will receive these points by the individual work in the field of quality and its presentation).
upto 80 pointsfrom written examination.
The test focuses into the issues of reliability discussed in lectures and seminars.
upto 80 pointsfrom written examination.
The test focuses into the issues of reliability discussed in lectures and seminars.
Course curriculum
1. Meaning and conception of quality in CR and in the world. Basic concepts of quality.
2. Approaches to quality assurance of products and services.
3. State legislative interventions to quality control system standardization, metrology and testing.
4. Technical requirements for products. Quality and consumer protection.
5. The role of supervisory authorities in the Czech market. Accreditation of testing laboratories and certification bodies.
6. Quality assurance in marketing, pre-production preparation, the supply, production and its management. Quality protection in the post-production stage.
7. Quality Assurance. Metrological quality assurance. Quality and logistics.
8. Survey of modern approaches to quality assurance.
9. The role of ISO, EN and IEC management systems, ISO approaches versus approaches to TQM.
10. Tools of quality control in the EU. Information about the system requirements of the EU and its availability in the country.
11. Improvement as a fundamental principle of quality management. Methodology improvement. Management tools and quality management.
12. Methods and techniques for optimizing quality and error prevention.
13. Quality as a factor in the success of the company.
2. Approaches to quality assurance of products and services.
3. State legislative interventions to quality control system standardization, metrology and testing.
4. Technical requirements for products. Quality and consumer protection.
5. The role of supervisory authorities in the Czech market. Accreditation of testing laboratories and certification bodies.
6. Quality assurance in marketing, pre-production preparation, the supply, production and its management. Quality protection in the post-production stage.
7. Quality Assurance. Metrological quality assurance. Quality and logistics.
8. Survey of modern approaches to quality assurance.
9. The role of ISO, EN and IEC management systems, ISO approaches versus approaches to TQM.
10. Tools of quality control in the EU. Information about the system requirements of the EU and its availability in the country.
11. Improvement as a fundamental principle of quality management. Methodology improvement. Management tools and quality management.
12. Methods and techniques for optimizing quality and error prevention.
13. Quality as a factor in the success of the company.
Work placements
Not applicable.
Aims
The aim of the course is to acquaint students with approaches to ensuring of quality of products and services, the role of standards in control system and standardization, metrology and testing.
Specification of controlled education, way of implementation and compensation for absences
The content and forms of instruction in the evaluated course are specified by a regulation issued by the lecturer responsible for the course and updated for every academic year.
Recommended optional programme components
Not applicable.
Prerequisites and corequisites
Not applicable.
Basic literature
Not applicable.
Recommended reading
Montgomery, D. C.. Introducion to Statistical Quality Control. John Wiley, New York, 1996
Classification of course in study plans
Type of course unit
Lecture
39 hod., optionally
Teacher / Lecturer
Syllabus
Meaning and conception of quality. Quality policy and objectives. Understanding, applying and observing of quality policy. Responsibility of management.
Quality system creation. Summary of accesses to quality. Procedures of quality system creation. Fulfilling of quality requirements. Quality factor of company success.
Control of documentation and data. Authorizing and publishing of documentation and data. Changing of documentation and data.
Role of check authorities on market in the Czech Republic. Accreditation of testing laboratories and certification bodies. State of quality system control in the Czech Republic and in EU.
Identification and traceability of product according to ČSN, ISO and EN series standards. Quality management. Relationship between ISO and TQM. Product technical requirements.
Control of operation. Identification and planning of production process, installation and service of product.
Checking and testing. Input, inter-operational and output checking and testing. Check and test records. Conformity and check assessment of product.
Control of checking, measuring and testing device. Control, calibration and maintenance of checking, measuring and testing device. Uncertainty of measurement. Demand competence of measurement. Reference samples.
Control of different product. Inspection of different product. Corrective and preventative arrangements.
Handling, stocking, packing, protection and delivering of product.
Internal quality audits. Planning and realizing of internal audits.
Statistical methods for assessment, regulation and evaluation of process and quality attribute capability.
State legislative interventions to quality control system standardization, metrology and testing.
Quality system creation. Summary of accesses to quality. Procedures of quality system creation. Fulfilling of quality requirements. Quality factor of company success.
Control of documentation and data. Authorizing and publishing of documentation and data. Changing of documentation and data.
Role of check authorities on market in the Czech Republic. Accreditation of testing laboratories and certification bodies. State of quality system control in the Czech Republic and in EU.
Identification and traceability of product according to ČSN, ISO and EN series standards. Quality management. Relationship between ISO and TQM. Product technical requirements.
Control of operation. Identification and planning of production process, installation and service of product.
Checking and testing. Input, inter-operational and output checking and testing. Check and test records. Conformity and check assessment of product.
Control of checking, measuring and testing device. Control, calibration and maintenance of checking, measuring and testing device. Uncertainty of measurement. Demand competence of measurement. Reference samples.
Control of different product. Inspection of different product. Corrective and preventative arrangements.
Handling, stocking, packing, protection and delivering of product.
Internal quality audits. Planning and realizing of internal audits.
Statistical methods for assessment, regulation and evaluation of process and quality attribute capability.
State legislative interventions to quality control system standardization, metrology and testing.
Exercise in computer lab
14 hod., compulsory
Teacher / Lecturer
Syllabus
Statistical methods for data processing Statistical software for Example of Quality Manual Practical example of experimental data processing.