Course detail
Quality Management
FSI-CRJAcad. year: 2017/2018
Quality management principles, system and statistical thinking, basic TQM philosophy, standards ISO 9000 are introduced to students in this course.
Language of instruction
Number of ECTS credits
Mode of study
Guarantor
Learning outcomes of the course unit
Prerequisites
Co-requisites
Planned learning activities and teaching methods
Assesment methods and criteria linked to learning outcomes
The course unit credit requirements: Participation in seminars. Writing one semester project and a presentation at seminars. Writing three tests. An alternative assignment may be given to students if the conditions are not met (in justified cases) As long as a student gets more than 90 points during semester, he/she will be suggested a mark and he/she does not have to take an examination. Evaluation: excellent (over 120 points), very good (113-119 points), good (105-112 points), satisfactory (97-104 points), sufficient (90-97 points). Other students have to take an examination (written and oral) – Exam evaluation: excellent (90-100 points), very good (80-89 points), good (70-79 points), satisfactory (60-69 points), sufficient(50-59 points), failed (0-49 points).
Course curriculum
Work placements
Aims
Specification of controlled education, way of implementation and compensation for absences
Recommended optional programme components
Prerequisites and corequisites
Basic literature
Fiala, A. a kol. : Management jakosti s podporou norem ISO 9000:2000. Verlag Dashöfer, Praha, 2000
Juran, J. M. ; Gryna F. M. : Juran´s Quality Control Handbook. McGraw-Hill, Inc., New York, 1988
Recommended reading
Mizuno, S.: Řízení jakosti. Victoria Publishing, Praha, 1992
Nenadál, J. a kol.: Moderní systémy řízení jakosti (Quality Management). Management Press, Praha, 1998
Classification of course in study plans
Type of course unit
Lecture
Teacher / Lecturer
Syllabus
International Standards, ISO 9000.
Total quality management.
Tools of quality management.
Resources of quality management.
ČSN EN ISO 9000, ISO 9000, ISO 9004,QS 9000, ISO 10013, ISO 10 007, ISO 10 005, ISO 14000.
Exercise
Teacher / Lecturer
Syllabus
International Standards, ISO 9000.
Total quality management.
Tools of quality management.
Resources of quality management.
ČSN EN ISO 9000, ISO 9000, ISO 9004,QS 9000, ISO 10013, ISO 10 007, ISO 10 005, ISO 14000.