Czech

Not applicable.

Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Fundamentals of organization and managerial functions of the company, understanding the importance of customers in a market economy.

Not applicable.

Lectures consist of an explanation of basic principles, methodology of the discipline, problems and their solutions.
Exercises promote the practical mastery of subject presented in lectures or assigned for individual study with the active participation of students.

Conditions for awarding the course-unit credit:
1. Active participation in exercises will be controlled and assessed by teacher - max. 100 points.
2. Successful completion of credit test - max assessment: 100 points in due term, 80 points in a resit exam and 60 points in the second resit exam.
3. Successful elaboration of semester work in a preset deadline. Maximum 100 points for handing over on the deadline max 80 points for late handing over.
4.Total number of points needed for awarding the course-unit credit has to be higher than 150.

Conditions for passing an exam: Knowledge of taught topics and their practical application.
Form of examination: Combined - a written test possibly followed by an oral examination.

Introduction, basic concepts of quality, importance of quality, development of quality view
Legislative quality requirements
Fundamentals of metrology
Production process in terms of quality
Process regulation
Process eligibility
Technical requirements for products
Human factor in ensuring the quality of the production process
7 simple quality tools
7 management tools
Effectiveness of quality control system
The relationship between quality, productivity and performance
Trends in quality development

Not applicable.

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company.

Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

Not applicable.

Not applicable.

Not applicable.

Veber, J. a kol. Řízení jakosti a ochrana spotřebitele. Praha: Grada, 2007. ISBN 978-80-247-1782-1.