Czech

Not applicable.

Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Fundamentals of organization and managerial functions of the company, understanding the importance of customers in a market economy.

Not applicable.

Lectures consist of an explanation of basic principles, methodology of the discipline, problems and their solutions.
Exercises promote the practical mastery of subject presented in lectures or assigned for individual study with the active participation of students.

Course – unit credit
To obtain the credit it is required:
a) Active participation in the exercises - the teacher evaluates
b) Recognized seminar work.
Examination:
The exam has a written form. Only those students who have written credit in the IS are eligible to participate.
The exam consists of three theoretical open questions, the answer time is 30 minutes. It is evaluated:
a) Proper identification of the problem
b) The method and scope of the problem with emphasis on its explanation.
The answer to each question is evaluated separately. The final score is given by the arithmetic mean. The exam is classified according to the ECTS scale. Incorrect and unreadable responses are considered as inappropriate.

Introduction
Disclosure of corporate management Quality
Basic quality systems
Selected methods of quality management

Not applicable.

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company. Also dealt with is mastering of modern management approaches to and methods of quality management necessary for the TOP management.

Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

Not applicable.

Not applicable.

Nenadál, Jaroslav. Systémy managementu kvality. Praha: Management Press, 2016. ISBN 978-80-726-1426-4. (CS)

Nenadál, J. a kol. Moderní management jakosti. Principy, postupy, metody. Praha: Management Press, 2008. ISBN 80-7261-186-7. (CS)
Veber, J. a kol. Řízení jakosti a ochrana spotřebitele. Praha: Grada, 2007. ISBN 978-80-247-1782-1. (CS)