Course detail

Intercultural Management

FP-IBimPAcad. year: 2020/2021

The main content of this subject is to gain relevant knowledge from the field of psychology and sociology which is necessary for effective company. Emphasis is put on interpersonal communication in the corporate environment and the ability to apply them in training activities in order to develop managerial skills corporate practice.

Language of instruction

English

Number of ECTS credits

5

Mode of study

Not applicable.

Guarantor

doc. Ing. Zdeňka Konečná, Ph.D.

Department

Institute of Management (ÚM)

Offered to foreign students

Of all faculties

Learning outcomes of the course unit

Students will acquire relevant knowledge from the field of social capability and competence primarily aimed at social interactive patterns. They will have a clear idea of fundamental theoretical models and strategies of human interactions as well as their practical application. In seminars they will consolidate and develop their skills necessary to make the process of social interactions more effective in common situations as well as in demanding situations at work.

Prerequisites

KSA in the field of social sciences on the A level required. English language competence min. at level B1.

Co-requisites

Not applicable.

Planned learning activities and teaching methods

lectures, behavioural interview, role playing, model situations, case studies solving

Assesment methods and criteria linked to learning outcomes

Conditions for awarding the course-unit credit:
* active participation 10%
* assignment 40%
* assignment presentation 40%
* discussion towards team assignment presentation 10%

Course curriculum

1. Introduction to the course. Definition of organizational criteria and conditions for passing the course. Assignment of semester work topics and processing criteria.
2. Definition of key terms: culture and its elements, intercultural competence and its components, process of intercultural communication.
3. Intercultural adaptation: individual identity, acculturation, cultural shock and mechanisms of its successful coping
4. Culture concept description.
5. Classical cultural models: Hofstede, Trompenaars, Hampdon-Turner.
6. The concept of cultural standards according to A. Thomas.
7. Cultural assimilator as a means of intercultural training.
8. Negotiating in international environment. AID model for interactions with different cultures.
9. Specifics of work in international teams. GLOBE model.
10. Barriers to intercultural communication. Ethnocentrism, cultural relativism.
11. Specifics of selected European cultures with a focus on international trade.
12. Specifics of selected non-European cultures with a focus on international trade.
13. Repetitorium and discussion on the topics.

Work placements

Not applicable.

Aims

The main aim of this course is to acquire knowledge of interpersonal communication in international environment and its application thanks training activities.

Specification of controlled education, way of implementation and compensation for absences

Regular attendance in lectures is is highly recommended. Attendance in seminars is obligatory.

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

BARMEYER, Ch., FRANKLIN, P. Intercultural Management : A Case-Based Approach to Achieving Complementarity and Synergy. MacMillan Education, 2016. ISBN13 978-11-3702-737-5.
HOFSTEDE , G., HOFSTEDE, G. J., MINKOV. M. Cultures and Organizations: Software of the Mind. 3rd ed., New York: McGraw-Hill, 2016. ISBN13 978-00-7166-418-9.

Recommended reading

CHIN, J. L., TRIMBLE, J. E. Diversity and Leadership. SAGE Publications, 2014. ISBN13 978-14-5225-789-1.
PILLER, I. Intercultural Communication: A Critical Introduction. Edingurgh: Edinburgh University Press, 2017. ISBN13 978-14-7441-291-9.
SCHEIN, E. H., SCHEIN, P. Organizational Culture and Leadership. New York: John Wiley & Sons Inc, 2016. ISBN13 978-11-1921-204-1.

Classification of course in study plans

  • Programme MGR-IBM Master's 1 year of study, winter semester, compulsory

  • Programme MGR-Z Master's

    branch MGR-Z , 1 year of study, winter semester, compulsory

Type of course unit

 

Lecture

13 hod., optionally

Teacher / Lecturer

doc. Ing. Zdeňka Konečná, Ph.D.
M.A. Thierry Keuscher
Bc. Abdoulmohammad Gholamzadeh Chofreh, Ph.D., MBA

Syllabus

1. Introduction to the course. Definition of organizational criteria and conditions for passing the course. Assignment of semester work topics and processing criteria.
2. Definition of key terms: culture and its elements, intercultural competence and its components, process of intercultural communication.
3. Intercultural adaptation: individual identity, acculturation, cultural shock and mechanisms of its successful coping
4. Culture concept description.
5. Classical cultural models: Hofstede, Trompenaars, Hampdon-Turner.
6. The concept of cultural standards according to A. Thomas.
7. Cultural assimilator as a means of intercultural training.
8. Negotiating in international environment. AID model for interactions with different cultures.
9. Specifics of work in international teams. GLOBE model.
10. Barriers to intercultural communication. Ethnocentrism, cultural relativism.
11. Specifics of selected European cultures with a focus on international trade.
12. Specifics of selected non-European cultures with a focus on international trade.
13. Repetitorium and discussion on the topics.

Exercise

13 hod., compulsory

Teacher / Lecturer

Bc. Abdoulmohammad Gholamzadeh Chofreh, Ph.D., MBA
M.A. Thierry Keuscher
doc. Ing. Zdeňka Konečná, Ph.D.

Syllabus

1. Introduction to seminars. Assignment of semester work topics and their processing criteria.
2. Definition of culture content and its elements, intercultural competence and its components, process of intercultural communication.
3. Intercultural adaptation: the stage of cultural shock and the practice of successful coping.
4. Case study: the impact of culture on the working environment.
5. Analysis: classical cultural models: Hofstede, Trompenaars, Hampdon-Turner.
6. Analysis: the concept of cultural standards according to A. Thomas.
7. Intercultural training: Cultural assimilator to selected national culture.
8. Model situation: negotiation in an international environment.
9. Specifics of work in international teams. GLOBE model.
10. Barriers to intercultural communication. Ethnocentrism, cultural relativism.
11. Specifics of selected European cultures with a focus on international trade.
12. Specifics of selected non-European cultures with a focus on international trade.
13. Repetitorium and discussion on the topics.