Course detail
Managerial communication
FP-mkPAcad. year: 2022/2023
The main content of this subject is to gain relevant knowledge from the field of psychology and sociology which is necessary for effective company. Emphasis is put on interpersonal communication in the corporate environment and the ability to apply them in training activities in order to develop managerial skills corporate practice.
Language of instruction
Number of ECTS credits
Mode of study
Guarantor
Department
Learning outcomes of the course unit
Prerequisites
Co-requisites
Planned learning activities and teaching methods
Assesment methods and criteria linked to learning outcomes
1) continuous fulfillment of tasks assigned during the simulation management game (10%)
2) written report focused on the teamwork and communication during the simulation game(30%)
3) team presentation summarizing the report from team work (20%)
4) Final Exam (individual): written test in e-learning (40%) - passed with at least 21 points
Course curriculum
1. Introduction to the subject: the importance of interpersonal communication for the work of a manager. The concept of the subject, its basic topics and their connections. An overview of basic and recommended study literature. Determining the requirements for completing the course.
2. Definition of the process of interpersonal communication and the importance of communication competence for managerial practice. Process models of the communication process and their effective application in managerial practice.
3. Self-knowledge and getting to know the personality of other individuals as an effective tool for effective communication of the manager.
4. Regularities of social perception and their consequences for knowing oneself and others. Application of the laws of social perception in managerial practice.
5. Principles of effective verbal communication in managerial practice. Effective overcoming of barriers in verbal communication. Active listening as an integral part of effective communication. Effective nonverbal communication. Forms of nonverbal communication and their effective application in managerial practice.
6. Active listening as an integral part of effective communication.
7. Effective nonverbal communication. Forms of nonverbal communication and their effective application in managerial practice.
8. Specifics and principles of proper interview management. Principles of successful presentation and its practice. Principles of effective meeting management.
9. Stress and principles of its management in managerial practice.
10. Principles of effective communication in conflict situations.
11. Principles of effective crisis communication.
12. Effective communication in the international environment.
13. Final summary of the acquired knowledge and evaluation of the acquired skills and experience.
Work placements
Aims
Specification of controlled education, way of implementation and compensation for absences
Recommended optional programme components
Prerequisites and corequisites
Basic literature
PLAMÍNEK J. Komunikace a prezentace. Praha: Grada, 2012. ISBN 978-80-247-4484-1.
Recommended reading
PLAMÍNEK, F. Týmová spolupráce a hodnocení lidí. Praha: Grada, 2009. 128 s. ISBN 978-80-247-2796-7.
Elearning
Classification of course in study plans
Type of course unit
Lecture
Teacher / Lecturer
Syllabus
2. Definition of the process of interpersonal communication and the importance of communication competence for managerial practice. Process models of the communication process and their effective application in managerial practice.
3. Self-knowledge and getting to know the personality of other individuals as an effective tool for effective communication of the manager.
4. Regularities of social perception and their consequences for knowing oneself and others. Application of the laws of social perception in managerial practice.
5. Principles of effective verbal communication in managerial practice. Effective overcoming of barriers in verbal communication. Active listening as an integral part of effective communication. Effective nonverbal communication. Forms of nonverbal communication and their effective application in managerial practice.
6. Active listening as an integral part of effective communication.
7. Effective nonverbal communication. Forms of nonverbal communication and their effective application in managerial practice.
8. Specifics and principles of proper interview management. Principles of successful presentation and its practice. Principles of effective meeting management.
9. Stress and principles of its coping in managerial practice.
10. Principles of effective communication in conflict situations.
11. Principles of effective crisis communication.
12. Effective communication in the international environment.
13. Final summary of the acquired knowledge and evaluation of the acquired skills and experience.
Exercise
Teacher / Lecturer
Syllabus
Elearning