Course detail

Managerial communication

FP-mkPAcad. year: 2023/2024

The main content of this subject is to gain relevant knowledge from the field of psychology and sociology which is necessary for effective company. Emphasis is put on interpersonal communication in the corporate environment and the ability to apply them in training activities in order to develop managerial skills corporate practice.

Language of instruction

Czech

Number of ECTS credits

5

Mode of study

Not applicable.

Guarantor

doc. Ing. Zdeňka Konečná, Ph.D.

Department

Institute of Management (ÚM)

Entry knowledge

KSA on the A level required.

Rules for evaluation and completion of the course

Conditions for awarding the course-unit credit:
1) continuous fulfillment of tasks assigned during the simulation management game (10%)
2) written report focused on the teamwork and communication during the simulation game(30%)
3) team presentation summarizing the report from team work (20%)
4) Final Exam (individual): written test in e-learning (40%) - passed with at least 21 points

Conditions for ISP: To obtain credit, prepare seminar papers according to the assignment in the field of managerial communication. Assignment of work must be consulted at the beginning of the semester with the subject guarantor. Take an exam in e-learning. The date of the exam can be agreed with the subject guarantor according to the individual possibilities of the student.

Aims

The main aim of this course is to acquire knowledge of interpersonal communication in corporate environment and its application thanks training activities.
The main output will be a compendium of relevant interpersonal communication knowledge and skills development in order to gain ability to communicate effectively in a corporate environment.

Study aids

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

JIŘINCOVÁ, B. Efektivní komunikace pro manažery. Praha: Grada, 2012. ISBN 978-80-247-1708-1.
PLAMÍNEK J. Komunikace a prezentace. Praha: Grada, 2012. ISBN 978-80-247-4484-1.

Recommended reading

KUBEŠ M., SPILLEROVÁ D., KURNICKÝ R. Manažerské kompetence. Způsobilosti výjimečných manažerů. 1.vyd. Praha: Grada, 2004. 184 s. ISBN 80-247-0698-9.
PLAMÍNEK, F. Týmová spolupráce a hodnocení lidí. Praha: Grada, 2009. 128 s. ISBN 978-80-247-2796-7.

Elearning

eLearning: currently opened course

Classification of course in study plans

  • Programme BAK-EP Bachelor's 1 year of study, winter semester, compulsory
  • Programme BAK-UAD Bachelor's 2 year of study, winter semester, compulsory-optional

Type of course unit

 

Lecture

13 hod., optionally

Teacher / Lecturer

doc. Ing. Zdeňka Konečná, Ph.D.

Syllabus

1. Introduction to the subject: the importance of interpersonal communication for the work of a manager. The concept of the subject, its basic topics and their connections. An overview of basic and recommended study literature. Determining the requirements for completing the course.
2. Definition of the process of interpersonal communication and the importance of communication competence for managerial practice. Process models of the communication process and their effective application in managerial practice.
3. Self-knowledge and getting to know the personality of other individuals as an effective tool for effective communication of the manager.
4. Regularities of social perception and their consequences for knowing oneself and others. Application of the laws of social perception in managerial practice.
5. Principles of effective verbal communication in managerial practice. Effective overcoming of barriers in verbal communication. Active listening as an integral part of effective communication. Effective nonverbal communication. Forms of nonverbal communication and their effective application in managerial practice.
6. Active listening as an integral part of effective communication.
7. Effective nonverbal communication. Forms of nonverbal communication and their effective application in managerial practice.
8. Specifics and principles of proper interview management. Principles of successful presentation and its practice. Principles of effective meeting management.
9. Stress and principles of its coping in managerial practice.
10. Principles of effective communication in conflict situations.
11. Principles of effective crisis communication.
12. Effective communication in the international environment.
13. Final summary of the acquired knowledge and evaluation of the acquired skills and experience.

Exercise

26 hod., compulsory

Teacher / Lecturer

Ing. Natálie Novosadová
Ing. Iva Straková
Mgr. Štěpán Konečný, Ph.D.
Ing. David Havíř, Ph.D.
Ing. Lukáš Vraniak

Syllabus

Students fulfill tasks during simulation management game.

Elearning

eLearning: currently opened course