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Course detail
FSI-WMKAcad. year: 2023/2024
This course provides students with information on the system of quality management (ISO 9001) and system of environment-oriented management (ISO 14001) and system of OHS management (ISO 45001). Students get to understand the principles of the process approach to all activities performed within the system of quality management and learn to apply them also in the system of risk management. They also learn to measure the effectively of the processes and to obtain feedback for assessment of the satisfaction of customers. They understand the significance of the principle of continuous improvement of processes and the basics of management of the impacts of activities, products and services on the environment in accordance with the environmental policy and targets of an enterprise.
Language of instruction
Number of ECTS credits
Mode of study
Guarantor
Department
Entry knowledge
General economic awareness is assumed, as well as knowledge of technology, mathematics and physics to the extent usual for the relevant year of the Bachelor's degree.
Rules for evaluation and completion of the course
Writing of one semester work on assigned topic in electronic form; range 4 – 6 pages A4. Criteria – satisfaction of topic, range and references.
Aims
The aim of the course is to provide students with the most important theoretical knowledge supplemented with concrete examples and methods of application enabling them to understand the meaning and tasks of quality and environmental management and OSH management. To lead students to acquire knowledge about the internal and external environment of the organization and to learn to use the methods and tools of quality management.
Understanding the principles of total quality management, legal norms of quality management (Czech Republic, EU). Knowledge of procedures and norms of conformity assessment.
Study aids
Prerequisites and corequisites
Basic literature
Recommended literature
Classification of course in study plans
specialization MTI , 3 year of study, winter semester, compulsory
Lecture
Teacher / Lecturer
Syllabus
1. Introduction to course - basic terminology and definitions2. Dimension of quality. Orientation at customer. 3. Orientation to processes and their control 4. Seven basic tools of quality management5. Seven new tools of quality management6. Interpretation of ISO 9000 series standards7. Interpretation of ISO 9000 series standards - second part8. Significance of the environmental management9. Assessment of the environmental impacts of company processes 10. Interpretation of ISO 14000 series standards11. Interpretation of ISO 14000 series standards12. Process of continuous improvement 13. Laboratory accreditation and testing