Course detail
Information Support of Processes
FP-SippKAcad. year: 2024/2025
The course is focused on making students familiar with important processes on business areas, their analysis and design of effective support in information systems and using advanced technologies leading to digitalization of business processes.
Language of instruction
Number of ECTS credits
Mode of study
Guarantor
Department
Entry knowledge
Rules for evaluation and completion of the course
Attendance at specified lectures is compulsory, attendance of remaining lectures is not compulsory, but is recommended. Attendance at seminars is compulsory and controled. Absence from seminars can be compensated for consultations with the tutor.
For students with an individual study plan, all lectures and seminars are optional. In order to complete the course, it is necessary to submit an individual term paper and write a credit test..
Aims
Students will be able orientation of IT/ICT support of company processes. They will be able to creatively participate in automation and effective improvement of all processes in company.
Study aids
Prerequisites and corequisites
Basic literature
DUMAS, Marlon. Fundamentals of Business Process Management. 2nd ed. 2018. ISBN 978-3-662-56509-4.
FLEISCHMANN, Albert. Contextual Process Digitalization: Changing Perspectives - Design Thinking - Value-Led Design. 2020. ISBN 978-3-030-38300-8.
TAO, Fei. Digital Twin Driven Smart Manufacturing. 2019. ISBN 9780128176313.
Recommended reading
STRANDHAGEN, Jo Wessel, Sven-Vegard BUER, Marco SEMINI a Erlend ALFNES. Digitalized manufacturing logistics in engineer-to-order operations. Springer Verlag, 2019. ISBN 9783030299965.
Classification of course in study plans
- Programme MGR-SRP-KS Master's 1 year of study, winter semester, compulsory-optional
Type of course unit
Lecture
Teacher / Lecturer
Syllabus
Process modelling, tools and methodology
Integrated solution, enterprise information systems ERP
Planning methods using in ERP systems - MRP, CRP, APS
Linking ERP, CRM, SCM, MES
Product documentation systems - PDM
Information support of customer relationship - CRM systems
Information support of supply chain - SCM systems
Decision support systems
Audit of company processes support
Guided consultation in combined form of studies
Teacher / Lecturer