Course detail

Process management and modeling

FP-IpmmPAcad. year: 2024/2025

The course focuses on the analysis and design of business processes, including techniques for their modeling, design and management. Emphasis is placed on understanding the principles of process management.

Language of instruction

English

Number of ECTS credits

3

Mode of study

Not applicable.

Entry knowledge

Not applicable.

Rules for evaluation and completion of the course

A semester assignment is required for the award of graded credit. The work will be graded A-F, a grade of no worse than E is required to receive credit. The work must be submitted during the credit week.


Control of results of individual work on assigned tasks.

Aims

The main objective of the course is to provide students with the theoretical background necessary for designing and managing business processes. To do this, it is necessary to understand the nature of process management and to master the UML and BPMN2 modeling language. Furthermore, students must understand what deficiencies in process control can occur and how they can be eliminated. They also need to understand the links between line management and process management and to identify ways of collision management - escalation.


Students acquire the theoretical foundations necessary for designing and managing business processes. For this, it is necessary to understand the essence of process control and master the modeling language UML and BMPN2. Furthermore, students will understand what deficiencies in process management can occur and how they can be eliminated.

Study aids

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

Damelio, R.: The Basics of Process Mapping. Routledge, 2 edition 2011. ISBN 978-1563273766
Kanisová H.: UML srozumitelně. Computer Press 2006 ISBN80-251-1083-4
Podeswa H.: UML for the IT Business Analyst, 2nd Edition. Cengage Learning PTR, 2009. ISBN: 978-1598638684.
Weske, M.: Business Process Management. Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, 2012. ISBN 3642286151

Recommended reading

Not applicable.

Classification of course in study plans

  • Programme MGR-IM Master's 2 year of study, summer semester, compulsory-optional

Type of course unit

 

Lecture

20 hod., optionally

Teacher / Lecturer

Syllabus

1. Introduction
2. Processes
3. UML language
4. Process modeling
5. Process management
6. Process escalation
7. Process metrics
8. Services
9. Service management
10 Summary