Course detail

Quality Management

FP-BrkvPAcad. year: 2024/2025

The course focuses on the problems related to the quality management in industrial enterprises.

Language of instruction

Czech

Number of ECTS credits

5

Mode of study

Not applicable.

Guarantor

doc. Ing. František Bartes, CSc.

Department

Institute of Economics (ÚE)

Entry knowledge

Fundamentals of organization and managerial functions of the company, understanding the importance of customers in a market economy.

Rules for evaluation and completion of the course

Credit: elaboration of semester work.
Exam: The exam can have either:                                              a) a written form. The student receives two questions for which he has a limited time to answer. The exam is classified according to the ECTS scale.                                      b) form of test through e-learning. The exam is classified according to the ECTS scale. Students will be informed about the form of the exam at the beginning of the semester.

Completion of the course for students with individual study:
Credit: elaboration of a semester work, which will be sent to the lecturer.
Exam: The exam can have either:                                              a) a written form. The student receives two questions for which he has a limited time to answer. The exam is classified according to the ECTS scale.                                   b) form of test through e-learning. The exam is classified according to the ECTS scale. Students will be informed about the form of the exam at the beginning of the semester

Completion of the course in distance form:
Credit: elaboration of semester work.
Exam: test through e-learning. The exam is classified according to the ECTS scale.


Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

Aims

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company.
Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Study aids

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

BARTES, František. Jakost v obchodní společnosti. Učební texty vysokých škol. Brno: CERM, 2022. ISBN 978-80-214-6083-6. (CS)

Recommended reading

MIZUNO, S. Řízení jakosti. Praha: Victoria Publishing, 1998.
Veber, J. a kol. Řízení jakosti a ochrana spotřebitele. Praha: Grada, 2007. ISBN 978-80-247-1782-1.

Classification of course in study plans

  • Programme BAK-PM Bachelor's 3 year of study, summer semester, compulsory

Type of course unit

 

Lecture

20 hod., optionally

Teacher / Lecturer

doc. Ing. František Bartes, CSc.

Syllabus

Introduction, basic concepts of quality, the importance of quality
Legislative quality requirements.
Quality of the production process
Basics of metrology.
Process regulation.
Eligibility of the process.
Product certification.
Human factor in quality assurance of the production process.
Checking the effectiveness of the control system, improving processes.
7 simple quality tools.
7 management tools.
The relationship between quality, productivity and performance.
Development trends in quality

Exercise

10 hod., compulsory

Teacher / Lecturer

doc. Ing. František Bartes, CSc.

Syllabus

Introduction, basic concepts of quality, the importance of quality
Legislative quality requirements.
Quality of the production process
Basics of metrology.
Process regulation.
Eligibility of the process.
Product certification.
Human factor in quality assurance of the production process.
Checking the effectiveness of the control system, improving processes.
7 simple quality tools.
7 management tools.
The relationship between quality, productivity and performance.
Development trends in quality