Course detail

Information Support of Processes

FP-SippKAcad. year: 2025/2026

The course is focused on making students familiar with important processes on business areas, their analysis and design of effective support in information systems and using advanced technologies leading to digitalization of business processes.

Language of instruction

English

Number of ECTS credits

5

Mode of study

Not applicable.

Entry knowledge

Successful completion of the course is conditional on the knowledge of planning and managing of manufacturing processes, basic knowledge of statistics, production systems analysis and ERP systems.

Rules for evaluation and completion of the course

The course-unit credit is awarded on condition of having attended practicals, presentation of semestr project and grading of credit test (min. 60 point).
Attendance at specified lectures is compulsory, attendance of remaining lectures is not compulsory, but is recommended. Attendance at seminars is compulsory and controled. Absence from seminars can be compensated for consultations with the tutor.

For students with an individual study plan, all lectures and seminars are optional. In order to complete the course, it is necessary to submit an individual term paper and write a credit test..  

Aims

The objective of course is to make students familiar with principles, analytical tools, modelling tools and managing of company processes. The course is also addresses the problem of support of company processes linked to information systems and technologies through their life cycle.
Students will be able orientation of IT/ICT support of company processes. They will be able to creatively participate in automation and effective improvement of all processes in company.

Study aids

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

BANKS, Jerry. Discrete-event system simulation. 4th ed. Upper Saddle River: Pearson Prentice Hall, 2005, xvi, 608 s. : il. ISBN 0-13-144679-7.
DUMAS, Marlon. Fundamentals of Business Process Management. 2nd ed. 2018. ISBN 978-3-662-56509-4.
FLEISCHMANN, Albert. Contextual Process Digitalization: Changing Perspectives - Design Thinking - Value-Led Design. 2020. ISBN 978-3-030-38300-8.
TAO, Fei. Digital Twin Driven Smart Manufacturing. 2019. ISBN 9780128176313.

Recommended reading

FITZGERALD, Brian. Scaling a Software Business: The Digitalization Journey. 2017. ISBN 978-3-319-53116-8.
STRANDHAGEN, Jo Wessel, Sven-Vegard BUER, Marco SEMINI a Erlend ALFNES. Digitalized manufacturing logistics in engineer-to-order operations. Springer Verlag, 2019. ISBN 9783030299965.

Classification of course in study plans

  • Programme MGR-SRP-KS Master's 1 year of study, winter semester, compulsory-optional

Type of course unit

 

Lecture

16 hod., optionally

Teacher / Lecturer

Syllabus

Introdution to processes in company, information strategy
Process modelling, tools and methodology
Integrated solution, enterprise information systems ERP
Planning methods using in ERP systems - MRP, CRP, APS
Linking ERP, CRM, SCM, MES
Product documentation systems - PDM
Information support of customer relationship - CRM systems
Information support of supply chain - SCM systems
Decision support systems
Audit of company processes support

Guided consultation in combined form of studies

25 hod., optionally

Teacher / Lecturer