Detail publikace

COLLABORATION IN SMART SERVICES – THE RIGHT WAY TO GO?

KAŇOVSKÁ, L.

Originální název

COLLABORATION IN SMART SERVICES – THE RIGHT WAY TO GO?

Typ

článek ve sborníku ve WoS nebo Scopus

Jazyk

angličtina

Originální abstrakt

Many current manufacturers provide not only tangible products to their customers, but also services which are accompanying their products. Moreover, manufacturers add smart services to their service offerings. Applying the change toward smart services is not easy, especially in SMEs where many of businesses struggle with lack of money, insufficient digital technologies or unskilled employees. The aim of the study mentioned in this paper explores current situation in SMEs and their attitudes related to collaboration with other subjects on their markets. To address the research objective, a qualitative multi-case study was conducted among seven Czech electrotechnical SMEs, which have already started with smart service development. The findings can indicate two approaches of collaboration based mostly on the owners’ enthusiasm for smart services, management’s age and the length of running their business. The study is unique in highlighting the problems of smart services in SMEs in the Czech Republic, where the industrial sector is still dominant in comparison to other European countries.

Klíčová slova

collaboration, servitization, smart services, SMEs, electrotechnical manufacturers

Autoři

KAŇOVSKÁ, L.

Vydáno

19. 9. 2018

Nakladatel

Vilnius Gediminas Technical University (VGTU) Press

Místo

Vilnius, Litva

ISBN

978-609-476-119-5

Kniha

Business and Management

ISSN

2029-4441

Periodikum

Business and Management

Stát

Litevská republika

Strany od

1

Strany do

10

Strany počet

10

URL

http://bm.vgtu.lt/index.php/verslas/2018/schedConf/presentations

BibTex

@inproceedings{BUT149476,
  author="Lucie {Kaňovská}",
  title="COLLABORATION IN SMART SERVICES – THE RIGHT WAY TO GO?
",
  booktitle="Business and Management",
  year="2018",
  journal="Business and Management",
  pages="1--10",
  publisher="Vilnius Gediminas Technical University (VGTU) Press",
  address="Vilnius, Litva",
  doi="10.3846/bm.2018.38",
  isbn="978-609-476-119-5",
  issn="2029-4441",
  url="http://bm.vgtu.lt/index.php/verslas/2018/schedConf/presentations"
}