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WANNER, L. KLUSCH, M. MAVROPOULOS, A. JAMIN, E. MARIN PUCHADES, V. CASAMAYOR, G. ČERNOCKÝ, J. EGOROVA, E.
Originální název
Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants
Typ
článek ve sborníku ve WoS nebo Scopus
Jazyk
angličtina
Originální abstrakt
We present a knowledge-driven multilingual conversational agent (referred to as "MyWelcome Agent") that acts as personal assistant for migrants in the contexts of their reception and integration. In order to also account for tasks that go beyond communication and require advanced service coordination skills, the architecture of the proposed platform separates the dialogue management service from the agent behavior including the service selection and planning. The involvement of genuine agent planning strategies in the design of personal assistants, which tend to be limited to dialogue management tasks, makes the proposed agent significantly more versatile and intelligent. To ensure high quality verbal interaction, we draw upon state-of-the-art multilingual spoken language understanding and generation technologies.
Klíčová slova
Conversational agent, Agent service coordination, Dialogue management, Ontologies Multilingual
Autoři
WANNER, L.; KLUSCH, M.; MAVROPOULOS, A.; JAMIN, E.; MARIN PUCHADES, V.; CASAMAYOR, G.; ČERNOCKÝ, J.; EGOROVA, E.
Vydáno
6. 10. 2021
Nakladatel
Springer International Publishing
Místo
Salamanca
ISBN
978-3-030-85739-4
Kniha
The PAAMS Collection. PAAMS 2021: Advances in Practical Applications of Agents, Multi-Agent Systems, and Social Good.
Edice
Lecture Notes in Computer Science book series
ISSN
0302-9743
Periodikum
Lecture Notes in Computer Science
Ročník
12946
Číslo
10
Stát
Spolková republika Německo
Strany od
316
Strany do
327
Strany počet
12
URL
https://link.springer.com/chapter/10.1007/978-3-030-85739-4_26#copyrightInformation
BibTex
@inproceedings{BUT175848, author="WANNER, L. and KLUSCH, M. and MAVROPOULOS, A. and JAMIN, E. and MARIN PUCHADES, V. and CASAMAYOR, G. and ČERNOCKÝ, J. and EGOROVA, E.", title="Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants", booktitle="The PAAMS Collection. PAAMS 2021: Advances in Practical Applications of Agents, Multi-Agent Systems, and Social Good.", year="2021", series="Lecture Notes in Computer Science book series", journal="Lecture Notes in Computer Science", volume="12946", number="10", pages="316--327", publisher="Springer International Publishing", address="Salamanca", doi="10.1007/978-3-030-85739-4\{_}26", isbn="978-3-030-85739-4", issn="0302-9743", url="https://link.springer.com/chapter/10.1007/978-3-030-85739-4_26#copyrightInformation" }