Publication detail

Value co-creation limits in the health sector: barriers of customer co-involvment

SVOBODOVÁ, K.

Original Title

Value co-creation limits in the health sector: barriers of customer co-involvment

Type

article in a collection out of WoS and Scopus

Language

English

Original Abstract

The presented study is a pilot use case based on a structured interview with the director of the company supplying information systems to healthcare facilities. The conclusions that emerge from his long-standing empirics state that co-creation of value in the healthcare sector is greatly constrained by the effects in the state sphere, and therefore the customer has the minimal ability to engage in value co-creation.

Keywords

value, value system, value creation, value co-creation, health sector

Authors

SVOBODOVÁ, K.

Released

7. 12. 2018

Publisher

Vysoké učení technické v Brně, Fakulta podnikatelská

Location

Brno

ISBN

978-80-214-5705-8

Book

Workshop specifického výzkumu 2018

Pages from

233

Pages to

241

Pages count

266

BibTex

@inproceedings{BUT153267,
  author="Karolína {Vraniaková}",
  title="Value co-creation limits in the health sector: barriers of customer co-involvment",
  booktitle="Workshop specifického výzkumu 2018",
  year="2018",
  pages="233--241",
  publisher="Vysoké učení technické v Brně, Fakulta podnikatelská",
  address="Brno",
  isbn="978-80-214-5705-8"
}