Course detail

Social-Psychological Competencies of a Manager

FP-UsmkPAcad. year: 2014/2015

The course focuses on the basic theoretical knowledge from social-psychology, especially those that are applicable in managerial work. The course offers also a space for a personal experience, the development of self cognition, and a training of basic social, psychological, and communicative skills usable in practice.

Language of instruction

Czech

Number of ECTS credits

3

Mode of study

Not applicable.

Learning outcomes of the course unit

The course provides to students the relevant psychological knowledge and develops abilities related to social qualification and competence of managers. This course develops knowledge and skills especially in these areas: personality of the manager, abilities, knowledge, skills, experiences, motives and needs, attitudes, values, specific dimensions of personality. Manager's competencies. Interpersonal, informative, decision-making, organisational and motivational competencies.

Prerequisites

not needed

Co-requisites

Not applicable.

Planned learning activities and teaching methods

The course is taught through lectures explaining the basic principles and theory of the discipline. Exercises are focused on practical topics presented in lectures.

Assesment methods and criteria linked to learning outcomes

Succesfull completion of the course and obtaining the credit is conditioned by:
A) work out written essay on one of the following topics (40 %):
1. Communication styles of manager
2. Leading of the meetings - structure, presentation, specifics of communication
3. Decision-making process, decision-making styles, solving problems
4. Leadership styles, managerial typology
5. Dealing with conflicts, negotiation
6. Intercultural competence of manager, specifics of internal communication
7. Personality of the manager, skills, knowledge, abilities, attitudes
8. Motivational competence of manager

B) presentation of the essay in seminar (20 %)
C) passing the eaxam which is based on the presented topics and compulsory literature (40 %)

Course curriculum

1. Introductory to the course. Background and concept of the course, the basic issues and their implications, overview of the basic and recommended literature, establishment of requirements for the successful completion of the course, an overview of the basic terminology.

2. Personality of the manager. Skill, knowledge, skills, experiences, motives and needs. Attitudes, values, specific dimensions of personality. Competencies of the manager. Interpersonal, information, decision-making, organizational, motivational.

3. Interpersonal competencies. Leadership styles, teamwork, communicatin techniques, dealing with conflicts, neagotiation.

4. Informative compatencies. Commucation styles, verbal communication, non-verbal communication, efficient communication, feed back, leading the meetings, presentation skills.

5. Decision-making competencies. Analytical techniques, creative techniques, brainstorming, Think Tank, types of managerial decisions, process of decision-making, styles of decision-making, solving problems.

6. Organizational and motivational competencies. Organozational goals, SMART, planning, principles of effective planning, monitoring, change management, hierarchy of needs, motivation, evaluation of performance, performance appraisal, delegating, coaching, mentoring.

The content of seminars is practicing the lectured topics and work out given tasks. Students will analyze and discuss case studies of selected firms that are related to lectured topics:
1. Enterprise as a social system.
2. Personality of manager.
3. Interpersonal competence of manager.
4. Information competencies of manager.
5. Decision-making competence of manager.
6. Organizational and motivational role of manager.

Work placements

Not applicable.

Aims

The aim of the course is to offer the overview about the basic theoretical and applicable knowledge in social, psychological and communication skills of managers and executive officers. The emphasis is especially on social psychological consequences in the area of management in organization with respecting its important and actual specifics. The course focuses on the social skills and develops their application in particular interpersonal situations.

Specification of controlled education, way of implementation and compensation for absences

Active participation in seminars.

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

BĚLOHLÁVEK, F., KOŠŤAN, P., ŠULEŘ, O. 2006. Management. Brno : Computer Press. ISBN 80-251-0396-X. (kapitola 3) (CS)
MIKULÁŠTÍK, Milan. Manažerské psychologie. 2. aktualiz. a rozš. vyd. Praha : Grada, 2007. 380 s. ISBN 978-802-4713-496 (Kapitoly: 5, 7, 9) (CS)
Šuleř, O. 2002. Zvládáte své manažerské role? Brno: Computer Press. (CS)

Recommended reading

Not applicable.

Classification of course in study plans

  • Programme BAK Bachelor's

    branch BAK-UAD , 2 year of study, winter semester, compulsory

Type of course unit

 

Lecture

13 hod., optionally

Teacher / Lecturer

Exercise

13 hod., compulsory

Teacher / Lecturer