Course detail

Integrated Management Systems

FSI-9ISRAcad. year: 2015/2016

The Integrated management system approach encourages organizations to analyse customer requirements, define the processes that contribute to the achievement of a product which is acceptable to the customer, and to keep these processes under control. A quality management system can provide the framework for continual improvement to increase the probability of enhancing customer satisfaction and the satisfaction of other interested parties. It provides confidence to the organization and its customers that it is able to provide products that consistently fulfil requirements.

Language of instruction

Czech

Number of ECTS credits

1

Mode of study

Not applicable.

Guarantor

doc. Ing. Alois Fiala, CSc.

Department

Institute of Production Machines, Systems and Robotics (ÚVSSR)

Learning outcomes of the course unit

Evaluation of the suitability, adequacy, effectiveness and efficiency of the integrated management system with respect to the policies and objectives. The review includes determination of the need for actions.

Prerequisites

Graduate of technical or business university.

Co-requisites

Not applicable.

Planned learning activities and teaching methods

The course is taught through lectures explaining the basic principles and theory of the discipline.

Assesment methods and criteria linked to learning outcomes

Examination.

Course curriculum

• Customer focus. Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.
• Leadership. Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objectives.
• Involvement of people. People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit.
• Process approach. A desired result is achieved more efficiently when activities and related resources are managed as a process.
• System approach to management. Identifying, understanding and managing interrelated processes as a system contributes to the organization's effectiveness and efficiency in achieving its objectives.
• Continual improvement. Continual improvement of the organization's overall performance should be a permanent objective of the organization.
• Factual approach to decision making. Effective decisions are based on the analysis of data and information.
• Mutually beneficial supplier relationships. An organization and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

Work placements

Not applicable.

Aims

The intent of this course is to encourage the adoption of the system approach to management and process approach to manage an organization.

Specification of controlled education, way of implementation and compensation for absences

Individual study plan.

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

Fiala, A. a kol. : Management jakosti s podporou norem ISO 9000:2000. Verlag Dashöfer, Praha, 2000.
Juran, J. M. ; Gryna F. M. : Juran´s Quality Control Handbook. McGraw-Hill, Inc., New York, 1988.
Deming, W. E. : The New Economics for Industry, Government, Education. MIT Center for Advanced Engineering Study, Cambridge, MA., 1993.
Veber, J. a kol.: Management. Management Press, Praha, 2000, ISBN 80-7261-029-5 (CS)

Recommended literature

Mizuno, S.: Řízení jakosti. Victoria Publishing, Praha, 1992.
ČSN EN ISO 9000:2001: Systémy managementu jakosti – řada 3 svazků. ČSNI, Praha, 2001.
Nenadál, J. a kol.: Moderní systémy řízení jakosti (Quality Management). Management Press, Praha, 1998.

Type of course unit

 

Lecture

20 hod., optionally

Teacher / Lecturer

doc. Ing. Alois Fiala, CSc.