Course detail
Fundamentals of Quality Management
FSI-BMKAcad. year: 2017/2018
The course is focused on the basic knowledge from the field of business economics and enterprise as an organization, that provides the know-how of the quality management system according to ISO 9001. The course includes basic presentation of an enterprise, its background, aims and functions. The course therefore provides a complex view of business economics in simplified form in order to provide a basis for further studies of specialized follow-up courses.
Language of instruction
Number of ECTS credits
Mode of study
Guarantor
Learning outcomes of the course unit
Prerequisites
Co-requisites
Planned learning activities and teaching methods
Assesment methods and criteria linked to learning outcomes
Course curriculum
1. Basic terminology. Definition and dimension of quality (complete product). Orientation at customer. Determination of priorities. Process approach. Integrated system of process control and development. Six Sigma, Lean Production.
2. Total quality management. Quality and marketing. Quality planning (QFD, FMEA). Environmental and safety limiting conditions of management system.
3. Conformity assessment. Obligatory and optional conformity assessment. EU and Czech legal milieu.
4. Technical standards. Quality as conformity on the interface of processes. Positives of normalized interface. Systems of technical standards. International Standards ISO 9000. Conformity assessment according to ISO 9001.
Seminars:
1. Students‘ presentations and discussion to subjects of lectures.
2. Conformity assessment – Case Studies.
Work placements
Aims
Specification of controlled education, way of implementation and compensation for absences
Recommended optional programme components
Prerequisites and corequisites
Basic literature
SYNEK, M., KISLINGEROVÁ, E. a kol. (2010) Podniková ekonomika. 5.vyd. Praha:C.H.Beck. 502 s. ISBN 80-7400-336-3. (CS)
Zákon č. 22/1997 Sb. (aktuální znění) O technických požadavcích na výrobky
Recommended reading
Janků, M.: Evropská unie – právní system evropských společenství. Computer Press, Brno, 2003. ISBN 80-7226-806-6
JURAN, J. M.; GRYNA F. M.: Juran´s Quality Control Handbook. McGraw-Hill, Inc., New York, 1988
Nenadál, J. a kol.: Moderní management jakosti. Management Press, Praha, 2008
Reichholf, J.: Životní prostředí, Ekologie lidských sídel, Ikar Praha 1999, ISBN 80-7202-503-1 (CS)
Remtová, K.: Strategie podniku v péči o životní prostředí, Dobrovolné nástroje, VŠE Praha 2006, ISBN 80-245-1086-3 (CS)
Zákon č. 17/1992 Sb., o životním prostředí (CS)
Classification of course in study plans
Type of course unit
Lecture
Teacher / Lecturer
Syllabus
2. Dimension of quality (complete product). Orientation at customer.
3. Process approach. Integrated system of control
4. Seven basic tools of quality management
5. Seven new tools of quality management
6. Selected methods of preventive quality assurance
7. Documentation of quality management
8. Quality planning
9. Support processes of Quality Management
10. Technical standards. Quality as conformity on the interface of processes
11. Positives of normalized interface. Systems of technical standards
12. Performance evaluation and improvement of processes.
13. Presenation and defence of semestral project
Exercise
Teacher / Lecturer
Syllabus
2. Company and business
3. Establishment of a company, property and capital structure
4. Environment of company, production factors
5. Wages and salaries, company costs
6. Economic result of company - returns and profit
7. Break-even point, cash flow
8. SWOT Analysis
9. - 10. Process mapping
11. - 12. Semestral project of students on selected topics and discussion. Range of topics correlates with the themes of the lectures.
13. Presenation and defence of semestral project.