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KAŇOVSKÁ, L. FERREIRA, F.
Originální název
The Financial Benefits of Smart Service Provision in the Brazilian Manufacturing Sector
Typ
článek v časopise - ostatní, Jost
Jazyk
angličtina
Originální abstrakt
Manufacturers are increasingly focusing not only on their product offering, but also on services. They want to create customer value and protect their competitive edge in the marketplace. The transition process from product-to-service-centric logic is referred to as servitization. Despite a large and growing body of academic literature, there are still some gaps in research in the field of financial benefits. The aim of the paper is to study if small and medium-sized manufacturers perceive the financial benefits of providing smart services. The research was carried out with the respondents from small and medium-sized companies that are representatives of the electrical industry.
Klíčová slova
Reverse logistic; trading tools; compensation trades; competitive advantage; SMEs
Autoři
KAŇOVSKÁ, L.; FERREIRA, F.
Vydáno
20. 5. 2023
Nakladatel
NEWTON College, a.s.
Místo
Praha
ISSN
1801-7118
Periodikum
Scientia&Societas
Ročník
19
Číslo
1
Stát
Česká republika
Strany od
Strany do
32
Strany počet
14
URL
https://sets.cz/_files/200000264-4c0434cfd5/Scientia%204-2018.pdf
BibTex
@article{BUT183629, author="Lucie {Kaňovská} and Flávio Vinicius {Ferreira}", title="The Financial Benefits of Smart Service Provision in the Brazilian Manufacturing Sector", journal="Scientia&Societas", year="2023", volume="19", number="1", pages="19--32", issn="1801-7118", url="https://sets.cz/_files/200000264-4c0434cfd5/Scientia%204-2018.pdf" }